We recommend pre-setting clear terms with suppliers. For defective items, we coordinate replacements, repairs, or partial refunds directly with factories. This minimizes disruptions and protects your brand reputation.
How do I handle defective or returned fashion products in bulk orders?
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About the Author: Neil Wu
My name is Neil Wu, and I am currently an International Trade Analyst at Sellers Union Group. With many years of experience in foreign trade, I specialize in helping international clients find the most suitable sourcing solutions from China. I also focus on optimizing their procurement processes, including quality inspection, logistics assurance, and payment credit guarantee, ensuring a smooth and reliable purchasing experience.
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